Comprehensive
Server and Database Managed Services

Our Managed Services, contain:
No surcharges. No small print. No hidden extras.

 

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Why Choose WellData?

WellData looks after databases, servers and applications in organisations of all shapes and sizes.

Whether you work in a large corporate, a growing SME or a public sector organisation, we manage your core infrastructure seamlessly as an integral part of your IT team.

 

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Proactive and Pre-emptive
Server and Database Managed Services

Our Managed Services provides:
specialist levels of expertise, better performance, fewer business interruptions.

 

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About WellData

Since WellData’s inception we have evolved into a data centric company covering all popular database technologies and their underlying server platforms.

Find out more about our story, our values, our people and our partners.

 

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Happy Customers

Over 94% of our customers stick with us from year to year.

Good relationships are important to us.

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PROUD TO SUPPORT


Our Server and Database Managed Services

Database Managed Services and Outsourced Server Management

WellData provides comprehensive support for your databases, servers and applications.
All at a fixed, budgetable cost. Giving you the peace of mind that your support needs are covered.

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Managed Azure Services - Microsoft Azure Support

Azure Managed Services

With a multitude of options available we can offer guidance throughout the process, advising on storage, resources and Azure features.

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Linux Database Managed Services

Linux Managed Services

WellData’s Linux Managed Services provides all the day-to-day Linux cover required to maintain your systems at the peak of health.

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Microsoft SQL Server Managed Services and DBA support

Microsoft SQL Server Managed Services

Microsoft SQL Server health checks are available as a one off service or are included in our comprehensive Microsoft SQL Server database management contract.

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MySQL Database Managed Services and DBA support

MySQL Managed Services

We provide MySQL Managed Services Support through our database managed services at a fixed price; no onboarding fees, no small print.

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Oracle Database Managed Services, DBA Support and Consultancy

Oracle Database Managed Services

We take a proactive approach to providing Oracle database managed services and DBA support, ensuring your databases are fully maintained in the best possible condition.

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PostgreSQL Managed Services, DBA Support and Consultancy

PostgreSQL Managed Services

Our PostgreSQL managed services are based on a fixed-price concept and include, where needed, out-of-hours technical cover for your critical production systems.

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Unix Server Managed Services - Unix Server Support

Unix Server Managed Services

With over two decades of experience, WellData is uniquely qualified to provide proactive and reliable outsourced Unix database managed services.

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Data and Database Services

IT Application Support Services and Maintenance

WellData application support services cover every aspect of your operations. From monitoring to upgrades, incidents to changes, we provide comprehensive application cover for an affordable, fixed fee.

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Cloud Migration Services

Whether you are planning a full migration to a public cloud platform, such as Oracle Cloud, Microsoft Azure or AWS, or looking for a partial, hybrid cloud solution, our technical support and cloud migration experts cover every stage of your move to the cloud.

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Data Archiving Services

WellData are on a mission to provide a data archiving process which is scalable and durable. So, the archiving process is suitable even if databases grow.

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Data Consolidation Services

While each organisation’s IT is unique, running a diverse range of platform versions, tools, software and applications, with differing availability, our database consolidation solutions can help your business maximise security and control while minimising costs.

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Database Consultancy Services

Our database consultancy services team comprises industry experts who provide advice, support and additional resources to help businesses across the UK secure their data and maximise performance.

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Database Development Project Services

WellData can provide multi-technology expertise and competitively-priced, all-inclusive database development project services.

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DBA Cover for Holiday and Sickness

WellData has the right DBA cover professionals for your organisation and a flexible plan. We’ll cover your whole database estate, or a select few. All for a fixed fee. We’ve been supporting clients for nearly two decades.

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Database Development Managed Services

Your Inhouse Developments in Capable Hands. WellData’s Database Development Managed Services are available in stand-alone project form or as part of an overall application Managed Services.

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Outsourced Server Support Services

Any downtime or disruption to server performance could have a serious impact on your business’s wellbeing. However, day-to-day proactive server monitoring and server management can help you avoid disaster.

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Oracle Health Check

Cost Effective, Concise Oracle Database Health Checks. At WellData, we have developed an excellent framework for providing cost effective, concise, thorough Oracle health checks.
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Oracle Management Cloud

Get started with Oracle Management Cloud. Increase uptime by 30% or more while reducing IT troubleshooting effort by 50% or more.
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SQL Server Health Check

Health checks identify any risks to the availability, recoverability, performance or security of a SQL Server instance by investigating database health, configuration, monitoring and compliance issues.
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Why Choose WellData’s Database Managed Services

Monitoring

Comprehensive monitoring of your critical systems.

Comprehensive monitoring is key to our database managed services and database and server support to ensure we become aware of developing problems before they become issues.Our monitoring philosophy goes beyond simple up/down; we want to know how a system is behaving, what changes in performance or use are occurring, and whether the end user is getting the service they should reasonably expect.

Cost Efficient

Pay per item pricing model. No hidden extras.

Cut your costs when managing a mixed environment estate by handing server and database managed services support to us. Save on expensive salaries by paying per item not per seat. Remove the hassle and expense of recruiting and retaining specialised staff. With WellData you pay less. And, with a simple all-inclusive monthly fee, your IT budgeting is so much easier.

Specialist Expertise

Technical advice from dedicated specialists.

Access some of the UK’s most knowledgeable technical minds. Our teams of specialist database managed services and server administrators are available to answer your questions and guide you through the minefield of highly complex data management systems.

Proactive & Pre-emptive

Solutions for problems, before they become issues.

Our administrators maintain your systems using a proactive, pre-emptive approach by constantly monitoring, testing and identifying problems before they become issues, keeping them in good working order. Unresolved issues become downtime and interrupt the normal business flow. Our approach is the smarter way to keep your data management systems in good shape.

Emergency Cover

Emergency roster of senior administrators, 24/7.

Even with the greatest proactive database management support and server administration, there’s always the unforeseen. Although we strive to ensure the systems under our care don’t fail, there are always unwanted events: fire, flood, power or network outages, pestilence! This is why we maintain a 24/7 on-call roster of senior database support administrators. They cover every day of the year, 24/7, just in case.

All-Inclusive Pricing

Single item fee covers your everyday support.

The pay per item fee covers everything required to provide BAU support, without question. No additional charges. No hidden extras. We promise that there'll be no add-on's, no unplanned surcharges and no additional payments for callouts or onsite visits. The only time you can expect to may more is for exceptional activities such as system builds, consolidations and migrations, or data archiving developments. Everything else is included in our data management services as standard!

Relax With WellData

Recruiting and retaining highly skilled IT staff to support and maintain your critical business systems can feel like a never-ending challenge. If that sounds relatable, it’s time to turn to WellData Database Managed Services.

We maintain specialist teams who are highly skilled and experienced in the art and practice of server and database support. In total our teams have over 200 years’ experience.

All our support staff are based and operate from the UK, they’ve all been security cleared and are all subject to on-going quality control, so you can be sure your data is in the best possible hands, receiving the best possible care.

Our original strap line is as relevant today as was when we first started, over 25 years ago:

A healthy database for a healthy company

Over the years, we’ve expanded from the support of just one type of database to provide data management services for all popular database platforms, their underlying servers, and those hosted in the Cloud.

We also provide database and software development for those companies with in-house developed applications.

We are proud of our track record, providing database managed services support to businesses both large and small throughout the UK and beyond.

Becoming Part of Your Team

Our support isn’t just about fixing problems; it’s about building a collaborative relationship, the better to understand and deliver your needs.

During the initial on-boarding process, we allocate you a primary support engineer. They’ll become your main point of contact for all your support needs. We do this so that they can fully understand what your server and database support needs are and what is required to achieve them.

Not only that, but they’ll also become your source of advice and consultancy, ensuring you have the very best information available before making critical changes to your systems. All our support engineers have full access to the whole team so if they don’t have the answer, someone in the team will.

Our support staff are obligated to conform to a code of ethics that requires them to be open, honest and transparent. Hiding problems, withholding advice or being obstructive is simply not the WellData way.

After a short period, you’ll be hard pressed to see the join between our support engineers and your support engineers; that is how seamless we expect the relationship to be.

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