Historic England is the public body responsible for protecting and championing England’s historic environment. Its work relies on a large and complex database estate that supports a wide range of services, applications and operational activities across the organisation.
To maintain the performance, availability and reliability of these critical systems, Historic England required a robust support model capable of managing multiple database technologies around the clock.
Historic England was seeking a database support partner capable of providing comprehensive coverage across a diverse environment including Microsoft SQL Server, PostgreSQL and Oracle.
Following a competitive tender process, the organisation needed a solution that could deliver round-the-clock support while avoiding the cost and complexity of building an equivalent in-house capability. Replicating this level of expertise internally would have required a large, multi-disciplined team with specialist knowledge across multiple technologies.
At the same time, Historic England wanted its internal teams to spend less time on routine database support activities and more time focusing on strategic projects, innovation and wider organisational priorities.
WellData was selected to provide Database Managed Services across Historic England’s multi-platform database environment.
The service delivered 24/7 operational support, proactive management and specialist expertise across SQL Server, PostgreSQL and Oracle technologies. Through continuous monitoring, maintenance and expert-led support, WellData ensured that critical database systems remained healthy, available and performing effectively.
By acting as an extension of the internal team, WellData provided the technical expertise and operational coverage required to manage a complex database estate without increasing pressure on internal resources.
This approach created a resilient support model tailored to Historic England’s needs, providing consistent service coverage while helping the organisation maximise the value of its internal IT capabilities.
By partnering with WellData, Historic England gained a cost-effective database support service that provided comprehensive coverage across its diverse technology estate.
The managed service model delivered the specialist expertise and around-the-clock support required to maintain critical systems while avoiding the significant costs associated with building and maintaining an equivalent in-house team.
With WellData taking responsibility for day-to-day database operations, Historic England’s internal teams were able to focus their efforts on project delivery, innovation and initiatives that support the organisation’s long-term objectives.
The result was greater operational efficiency, reduced administrative burden and increased confidence that critical database systems were being proactively monitored, managed and supported by experienced database specialists.
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