Database Management In Higher Education

Supporting HE Institutions Across The UK

DATABASE MANAGEMENTCLOUD MIGRATIONDATABASE CONSOLIDATIONHOLIDAYS & SICKNESS COVER

A trusted partner in database management for HE institutions

Focus on strategic projects rather than on daily database management.

With over 20 years’ of database management experience and a proven track record of effective partnerships with Universities and other Higher Education institutions across the U.K., we look forward to becoming “part of your IT team”.

Our support services

 

Database Management: 24/7/365 end-to-end DBA services from daily management through to security, backups, tuning and consultancy services.

Each HE institution is assigned a designated team of DBA specialists and a dedicated emergency response team. In this way, you will always find someone at the end of the phone immediately ready to step in and help.

We also understand that HE institutions have very busy calendars, and that’s why we designed a specific SLAs framework flexible and adaptable, designed to respond to changes in your schedule.

Cloud migration: Are you considering a move for your database to the cloud? With the technical support of our cloud migration specialists, we can ensure that your technology investment results in a resilient, secure, high performing cloud solution. We work with you to cover your key cloud requirements and cloud migration design and strategy considerations: architecture, performance, operations, options, costs and schedule. If you are not sure whether the cloud is the right choice for you, find out more about cloud database vs traditional database.

Database consolidation: Streamline your database environment to ensure efficiency, maximise control and minimise costs.

When your infrastructure and applications have grown to the point that database management becomes cumbersome and inefficient, our expert DBAs can step in and provide the knowledge and guidance for a successful consolidation project.

Holiday and sickness cover: Holiday and sickness cover: Securing a formal on-call rota for out-of- hours and holiday cover for your support staff can be a challenge, especially for organisations that like Higher Education institutions, facing strict budget limitations. Yet, the need to have someone able to cover is real.

Through our flexible plan, our DBAs are able to step in and seamlessly continue running operations, like a member of your IT team.

Join other HE institutions like yours and outsource your database management to the experts

 

Over the years WellData has been selected by several institutions to run and manage their databases, from Exeter University to Trinity College to the University of Leicester, just to mention a few.

Working with us, these HE institutions have been able to enhance database performance, to increase the availability,
reliability and security of their databases, and most importantly, to focus on strategic projects rather than having to worry about day-to-day database management.

Guaranteed and flexible SLAs

For complete assurance, we give you guaranteed SLAs that specify your own named DBA, with further access to a multi-skilled technical support team. We guarantee response and resolution times for your database environments. We offer continuous monitoring, with no limit on the amount of advice, interventions or support.

24/7/365 Database cover

Our UK-based DBAs respond instantly to any incident or emergency. Unlike your in-house staff, they don’t have cover-gaps due to holidays, parental leave or sickness. On standby 24/7/365, they specialise in fast problem resolution and keep your downtime to an absolute minimum.

Proactive support

We guarantee higher levels of uptime and cut possible business disruption by foreseeing and reducing risk. Proactive monitoring lets us spot any issues and fix-before-fail. And if the worst happens, we respond instantly.

Part of your IT team

Our DBAs, all certified professionals with years of experience in database support, work as a seamless plugin to your IT people. Critically, you would liaise with the same representative each time, a specialist with a clear knowledge of their operating system, their database infrastructure, their processes, their technology, and their applications.

Our Guarantee

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