UK Based Server and Operating System Support

WellData’s OS and Server Support Service provides all the day-to-day secure server support services cover required to maintain your systems at the peak of health.

All at a fixed, budgetable cost.

Giving you the peace of mind that your support needs are covered.

Any downtime or disruption to server performance could have a serious impact on your business’s wellbeing.

However, day-to-day proactive server monitoring and server management can help you avoid disaster.

Whether your servers are cloud based, physical on-premise or you are embarking on a virtualisation project, we can step in and help.

From older legacy versions right up to the latest cutting-edge technologies, we provide full coverage of all database systems.

  • All-inclusive pricing
  • Continuous monitoring
  • Security updates
  • Software updates
  • Backup and recovery management
  • Physical to virtual and/or cloud migration
  • Performance monitoring
  • Configuration management
  • Capacity planning
  • Proactive & pre-emptive
  • Holiday & sickness cover
  • New builds, consolidation, archiving

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Proud to Support


How Can We Help?

Our Services

  • Database and Server Managed Service
  • Development Managed Services
  • IT Application Support
  • SQL Server Health Check
  • Oracle Health Check
  • Database Consolidation
  • Data Archiving
  • Database and application upgrading
  • Cloud Migration Services and Support
  • Physical to virtual and/or cloud
  • Holiday & Sickness Database Cover
  • Database infrastructure design
  • Database Consultation Services

Technologies covered

WellData supports most technologies, including:

  • Linux
  • Unix
  • Ubuntu
  • Red Hat
  • CentOS
  • SUSE
  • Debian
  • Solaris
  • HP-UX
  • AIX

Optional Support Options

  • Databases: (MySQL, PostgreSQL, MariaDB, Oracle, SQL Server, MongoDB)
  • Containerization: Docker, Kubernetes
  • Hypervisors: KVM, Oracle OVM
  • Hardware support: available through WellData’s partner network.

Project Services

For larger and more involved areas, WellData can provide you with our Project Services. Most projects are scoped and quoted on a fixed price basis, so that you know precisely the costs from the outset.

  • Consultancy: Linux architectural design, build and deployment
  • Cluster design, build and deployment
  • Major version upgrades
  • Server hardening audits and rectification
  • Middleware build and deployment

Ansible

Ansible is a lightweight configuration management tool designed to make the deployment and configuration of systems easier, more consistent and streamlined.

WellData Sysadmins recommend the use of Ansible to maintain a client’s systems in a consistent state. This ensures those systems perform more predictably and reliably.

Why WellData?

WellData looks after databases, servers and applications in organisations of all shapes and sizes.

Whether you work in a large corporate, a growing SME or a public sector organisation, we manage your core infrastructure seamlessly as an integral part of your IT team.

Our technical teams provide cover right across the private, public and third sectors. All kinds of organisations choose to outsource to us, from local councils, banks, and estate agents, to manufacturers, retailers and universities.

Our expertise helps organisations in almost any sector or industry, and our client base is expanding every week.

We offer services across an extensive list of database technologies, supported by the largest team of outsourced DBAs in the UK.

From older legacy versions right up to the latest cutting-edge technologies, we provide full coverage of all database systems.

Hand your server management to us

Outsource your Operating System and Server support to WellData and enjoy the assurance of cover from a team of multi-skilled technical engineers.

Our UK based team are experienced in Linux Support Services, Unix, Windows and almost any other server or operating system.

Our highly-trained system administrators offer proactive, bespoke support, with outsourced server management services and out of hours care included in one manageable fee.

Why we offer a fixed price service

We believe it’s in everyone’s best interests to fix prices at the outset and use increased efficiency to drive down costs.

If one of your systems goes offline in the middle of the night, our first priority is to get it up and running quickly.

We can’t do this if we need to wait for purchase orders to authorise additional spend. Some of our competitors exploit out-of-hours services as a way to generate extra revenue.

We think differently.

We believe everyone benefits from preventing breakdowns. That way, our customers evade expensive downtime, and we spend less time fixing avoidable problems.

Constant monitoring, proactive response

Our System Administrators use remote-access monitoring tools to watch over your servers around the clock, identifying server security and performance issues and providing resolution before possible failure.

They also carry out server audits, suggest new ways to improve performance and advise on data and server security and disaster recovery.

Our DBAs

We only employ senior UK-based DBAs with proven real-world experience.

Each holds advanced technical qualifications and an extensive track record in database support across a diverse breadth of industries.

Our remote working model allows us to take advantage of the best IT talent from across the UK. All our DBAs are security cleared, and participate in our CPD programme.

How we fit with your business

Our DBAs are used to working closely with inhouse IT personnel.

As soon as our DBA is deployed, your DBA can get back to focusing on more strategic business projects, leaving all the day-to-day tasks to us.

Also, our DBA can provide additional temporary cover if your DBA falls sick or goes on holiday.

Our approach is completely collaborative.

WellData DBAs act as an extension of your in-house IT team.
Your business is allocated two named experts who work hand in hand with your existing staff.

Together they anticipate and quickly remedy any threat to uptime or performance, and provide a seamless extension to your internal IT team.

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Why Outsource

Outsourcing makes sense

Hand your database management to us for greater availability, less hassle and reduced IT costs.

Why outsource? Find out more >>

Why We Help

We help all kinds of people in all kinds of organisations

Organisations large and small across every industry sector choose us to safeguard their databases 24/7.

Find out more about who we help >>

Who We Help

We have happy customers

Over 94% of our customers stick with us from year to year. Good relationships are important to us.

Read our customer case studies >>

SLA

We guarantee our SLAS

Benefit from water-tight SLAs that ensure you receive excellent service and 100% peace of mind.

See how we guarantee less downtime >>

Accreditations

We have the skills to help you

Enjoy the always-on support and expertise of some of the UK’s best-qualified and experienced DBAs.

Check out our accreditations >>

FAQs

Any questions?

Want to know more about what we do and how we do it?

Take a look at our FAQs >>

Here's what other people think

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