Comprehensive MySQL Support

Advice and support for all your database needs

No More Recruitment, No More Cover Problems

We provide MySQL Support through our database managed services at a fixed price; no onboarding fees, no small print.

Systems can be rolled on and off the contract at any time during the term of the contract, flexing as your business needs change.

 

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MySQL Managed Service

WellData offers MySQL management for constant proactive MySQL database support. This service covers all your database’s business-as-usual (BAU) requirements on an ongoing basis.

We’re also able to provide a complete support package for not only your MySQL database, but also the full range of popular databases and servers, including MariaDB, PostgreSQL, LinuxUnix, Oracle, and SQL Server.

Our MySQL managed services are based on a fixed-price concept and include, where needed, out-of-hours technical cover for your critical production systems.

Once you have selected the level of support and cover you need, you’ll never have to worry about resourcing BAU support again.

 

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MySQL Platforms Covered

WellData is neutral regarding the placement of the databases under its care. Regardless of the platform hosting the database, the same high levels of MySQL DB support are employed.

  • On-premise running on Linux or Unix (with optional server support)
  • MySQL In-the-Cloud
  • Containerized within Docker or Kubernetes (K8)
  • MySQL on Amazon on EC2 instance or RDB (AWS)
  • MySQL cloud environment in Azure

 

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Why Choose WellData’s MySQL Support?

As your data and, subsequently, your databases become more important, so do the skills and availability of MySQL database support engineers.

Trying to find these scarce resources yourself can be time-consuming and tedious. Even if you do find the right resources, they’re often expensive and in high demand. Worse still, do you actually have the workload to keep these staff fully occupied? If not, they may leave to find more fast-paced work elsewhere, leaving you back at square one!

This is where WellData comes in. We provide the highest level of technical resources for even the smallest of our clients, who may only have a few critical databases. The cost of hiring even a single DBA is often beyond their budget.

For our larger clients with a multi-technology estate, we have the range of skills necessary to encompass all the support requirements needed at the highest possible skill levels. Providing true overnight cover for this multi-technology estate can now be achieved without the need for a huge, expensive in-house database support team.

We structure our MySQL support services at a fixed price, once we know what will be under our care and what level of support you need.

And when you need project work performed, like builds, migrations, and consolidations, these are also quoted on a fixed price basis.

 

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MySQL Storage Options

MySQL provides a range of storage options, the most popular of which is InnoDB. We can provide support for other storage options that are more appropriate to your needs.

  • MyISAM                              Used mainly for read-mostly workloads
  • Memory                               Stores data in fast-access RAM
  • CSV                                        Data held in a CSV format
  • Archive                                 Unindexed historical data
  • NDB/NDBCLUSTER          For high-availability and maximum uptime
  • Merge                                   Logical group of MyISAM files
  • Federated                            Linked MySQL servers

 

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MySQL InnoDB Clusters

We provide ongoing support for MySQL InnoDB Clusters to deliver a truly high-availability solution. Each server in the cluster is managed and provides fault-tolerant automated failovers, as well as a mechanism for further horizontal scaling utilising read replicas and reporting instances.

Data consistency is guaranteed, database failover is automatic, and we’ll rebuild the faulty parts of the cluster after an event, ensuring your highly available solution continues to work for you.

Further availability can be managed with MySQL InnoDB ClusterSet, which uses replication to a managed cluster that is always on standby and kept up to date.

Our MySQL support services include help and advice on building a Cluster and other high-availability considerations.

 

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MySQL Cloud Support

At some point, you will be thinking of migrating to the Cloud. Changing platforms in such a major way is not simple; a lot of thought and planning should go into the whys, wherefores, and methods of moving what is probably a business-critical system onto Cloud infrastructure.

This migration could be a full, partial, or hybrid cloud solution to AWS, AWS RDB.

We are well-placed to assist with this journey, from initial strategy to migration planning and then to final execution. Having performed a successful migration, we’re in the best position to provide the subsequent MySQL cloud support, taking full advantage of the benefits of being cloud-based.

 

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MySQL Database Server Support

Not only can we provide MySQL managed services, but we can also support the underlying server, creating a seamless support environment.

Server technologies supported by WellData include: Linux and Unix

 

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Support of Community Edition and Oracle Subscription

MySQL Community Edition version 5.7 went out of Extended Support on 31 October 2023. Oracle no longer actively supports it.

When a database version comes to the end of its supported life, there are many reasons why it should be upgraded to a later, more featureful, and secure version supported by Oracle’s security patches and bug fixes.

Unfortunately, upgrading is not an option for some installations, but this is where our database managed services can help.  View a full list of MySQL Database Versions and their expected support from Oracle, or contact us to discuss your MySQL database support needs.

 

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MySQL Database Consolidation

The number of databases in an organisation can grow relentlessly over time. This affects the cost of support and, to some extent, overall reliability. It then becomes necessary to consolidate these databases onto a smaller number of platforms, either physically or virtually.

However, the process of consolidating databases can present significant risks—change is risky! To reduce this risk, an organisation needs the resources, skills, and experience to perform the consolidation in a planned and controlled way. The problem is that any single organisation performs this type of exercise very rarely and probably doesn’t have the necessary resources, skills, or experience to handle it.

That is where our MySQL consulting services can help. This is our bread-and-butter skill set; we’ve performed consolidations for many clients across a wide range of industries. If a specific consolidation has a difficult problem or challenge, there’s a very good chance that a member of our MySQL consulting team has encountered it before.

 

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Project Services

We can also provide MySQL database project work.

Projects generally follow a similar format: requirements gathering, preparation of a Statement of Work (SoW), quotation, acceptance and finally, execution and sign-off.

All projects are performed fixed-price.

  • Major version upgrades
  • Database health check
  • Query optimisation
  • MySQL database migration and consolidation
  • MySQL database architectural design, configuration, build and deployment
  • MySQL InnoDB Clusters design, build and deployment.
  • Stored procedure development
  • Data masking and encryption
  • General MySQL consultancy
  • And more, just call…

 

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Skilled and Experienced MySQL Support at a Fixed Price

WellData takes care of MySQL databases for organisations of all shapes and sizes.

We take a proactive approach to providing MySQL database support services, ensuring your databases are fully maintained in the best possible condition.

 

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WellData Reviews - Data Managed Services

"We had used WellData before, for work with upgrades and other standalone projects, so we knew they were good and very reliable. When it came to DBA outsourcing we were confident they would be the right team for the job."

Information Systems Manager, Borough Council

WellData Reviews Database Support WellData Reviews Database Services

Here's what other people think

Google Rating
5.0
High standard, professional service. I've worked with Welldata for a number of years and always found their DBA's to be knowledgeable and proactive. Throw any question at them and it will be resolved, it gives real peace of mind knowing you have a partner you can rely on from emergencies to general questions. They also like a challenge and we do throw a few curved balls at them.read more
Paul Miller
Paul Miller
12:34 27 Aug 21
The support I receive from Well Data is extremely responsive. Richard Parsons is my contact and keeps me informed daily on the health of our SQL Databases. Whenever I ask for assistance from Well Data it is quick and professional.read more
Kay Riley
Kay Riley
13:41 19 Aug 21
Really know their stuff and their response times are very good. They provide us with a vital service.
Andy Cole
Andy Cole
13:36 19 Aug 21
The guys at WellData really know their stuff. We wanted a quick route to doing something complex and they sorted it for us very quickly and to a high standard. Very professional, no ego, just excellent and to the point consultancy.read more
Steve Goacher
Steve Goacher
11:31 14 Nov 19
I have worked with the WellData team for many years now and they have always delivered.I would highly recommend them to any business looking for best-value outsourced Expert DBA’s.Being able to offer a rolling contract on the basis that if they don’t deliver you can leave shows their confidence and commitment.Their professionalism and knowledge is second to none.read more
Petro Bartoszyk
Petro Bartoszyk
08:51 18 Oct 19
A very dedicated team of extremely professional and knowledgeable experts
Giulia Iannucci
Giulia Iannucci
14:08 16 Nov 18
We use Welldata for SQL support and are very happy with their service.
David Sadler
David Sadler
09:40 15 Nov 18
Really know their stuff and their response times are very good.
Andy Cole
Andy Cole
11:45 06 Nov 18
Our partnership with WellData has enabled us to resolve critical database problems. Their attitude and service makes them a natural extension to our own technology team, which extends our capability in a critical area of our business.read more
Steve Fenton
Steve Fenton
10:56 05 Nov 18
Having worked with the team at Welldata for approaching 17 years, my company and I have always found them professional, reliable and generally a great firm to work with.read more
John Lynes
John Lynes
14:00 04 Oct 17
WellData provide an excellent level of support and their team are very knowledgeable and always go the extra mile. I would wholeheartedly recommend them.read more
Stefan Parrott
Stefan Parrott
13:12 19 Sep 17