Managing databases is expensive and challenging. They need careful, round-the-clock attention from highly paid technical staff. They are prone to breakdown from hardware, network or human failure, cyber-attacks and power outages. And DBAs are costly to hire, train and retain.
Check our In-House vs Outsourced guide to find out the benefits of outsourcing:
Hundreds of businesses turn to WellData to keep their databases running efficiently and problem-free. After all, we are the database people. We’ve lived and breathed database management for over 20 years. Here are seven good reasons for outsourcing to us:
Save money
DBAs can cost over £80k per annum in salary, NI and benefits. Fees for recruitment, holiday and sickness cover are on top. Three DBAs providing round-the-clock, 365-day service adds up to over £250k per year. Outsource to us for improved service at a fraction of the cost.
Rapid response
Our DBAs respond instantly to any emergency. Unlike your in-house staff, they don’t take cover-gaps due to holidays, parental leave or sickness. On standby 24/7/365, they specialise in fast problem resolution and keep your downtime to an absolute minimum.
Access expertise
Access WellData’s deep pool of technical knowhow whenever you need it. Our multi-skilled UK-based DBAs are trained in a broad range of database technologies and share decades of hands-on experience. Get their expert advice in an instant.
Better continuity
High churn of in-house DBA personnel leads to poor knowledge-transfer and continuity. By contrast our DBAs stay with us for many years, provide a continuous service and grow an indepth understanding of your systems and needs.
Focus on the important
Managing databases is time-intensive. Outsource your DBA function to us and free up valuable time to focus on the bigger picture. Leave the day-to-day management to us and concentrate on tackling more strategic IT issues.
Proactive not reactive
Unlike internal IT staff, we have more time to anticipate problems before they crop up. We think ahead and apply ‘fix-before-fail’ procedures to proactively test, monitor and reduce your breakdowns to a minimum.
Guaranteed SLAs
To reassure you we give you guaranteed SLAs that specify your own named DBA, access to a multiskilled support team, daily checks and updates. We guarantee response and resolution times. You get transparent all-inclusive pricing with no hidden extras. And, in case you are dissatisfied, you can cancel your contract at any time.
WellData have supported Troy for 7 years and have consistently delivered a great level of service throughout this time.
Their flexibility, desire to get stuff done and lack of red tape, make them stand out from their competition. We have talked to the person who can fix the problem immediately rather than going through layers of support.
This is invaluable and saves a huge amount of time. I would strongly recommend working with WellData.
“WellData were critical in aiding a hardware refresh of our on-premise Oracle DB real estate. The hardware refresh necessitated a switch of platform, as part of DCC's long term goals to reduce the number of platforms that we support.
WellData managed the process from cradle to grave ensuring that we stayed within our Oracle licensing agreements.
WellData were on hand to perform the migration of the Production Environment outside of our core corporate support hours”
- Graham May, Application Analyst, of Devon County Council
“You now cover out of hours fully for us, although with your proactivity we probably don’t need it now.”
– Development Manager
Following the recent completion of our ERP migration from on-premise to Microsoft Azure using SQL MI, WellData was integral to the success of this very strategic project.
They provide my team with the technical leadership and resources for the SQL expertise we require. They are always there for us and attended all project meetings, workshops and catch-ups and would always jump on calls at a moment’s notice – Well data are like an extension to my team, and we get on so well with all of them – they can’t do enough for us.
– Mike Calverley, Head of IT
“There’s an unflappability about Welldata and their staff which gives you, as a customer, confidence that these guys really know their onions. ‘Excellence’ is clearly their watchword and the Prodrive team have no hesitation in recommending their services.”
A very dedicated team of extremely professional and knowledgeable experts
Really know their stuff and their response times are very good. They provide us with a vital service.
We use Welldata for SQL support and are very happy with their service.
WellData provide an excellent level of support and their team are very knowledgeable and always go the extra mile. I would wholeheartedly recommend them.
Having worked with the team at Welldata for approaching 17 years, my company and I have always found them professional, reliable and generally a great firm to work with.
The guys at WellData really know their stuff. We wanted a quick route to doing something complex and they sorted it for us very quickly and to a high standard. Very professional, no ego, just excellent and to the point consultancy.
Our partnership with WellData has enabled us to resolve critical database problems. Their attitude and service makes them a natural extension to our own technology team, which extends our capability in a critical area of our business.
The support I receive from Well Data is extremely responsive. Richard Parsons is my contact and keeps me informed daily on the health of our SQL Databases. Whenever I ask for assistance from Well Data it is quick and professional.
Positive Responsiveness, Quality, Professionalism, Value
I have worked with the WellData team for many years now and they have always delivered.
I would highly recommend them to any business looking for best-value outsourced Expert DBA’s.
Being able to offer a rolling contract on the basis that if they don’t deliver you can leave shows their confidence and commitment.
Their professionalism and knowledge is second to none.
“The Council plans to continue with the partnership and is exploring ideas around bespoke development support and has no hesitation in recommending WellData to other clients.”
- Nick Harding Head of IT and FM services
“WellData has made the day to day running of the system and major upgrades faster, and less disruptive to the service and provides the in-house team both IT and Revenue with expert advice and peace of mind”
- Systems administrator for the system, Sarah Giles
WellData’s outsourced database administration and support service has proven “extremely successful especially around patching, release management, and incident management”.
According to the Council, their process prior to the relationship with WellData was unreliable, while now the IT, Digital and FM services enjoy 24/7 support provided on a critical system, that is in their own words “cost-effective, flexible and very responsive”.
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