Unique Oracle Expertise

Your Trusted Partner For Mission Critical Oracle Databases

DATABASE MANAGEMENTCLOUD MIGRATIONHEALTH CHECKIT APPLICATIONS

Part Of Your IT Team

Choose a market leader in the provision of remote Oracle database and application support.

With over 20 years’ Oracle database management experience, we offer our clients one of the largest dedicated UK based Oracle support teams and a reputation for providing a highly professional, proactive and expert service.

3 Pillars Of Oracle Support: Excellence, Pedigree, Trust

Case Study: Driving Oracle Performance To The Max

Our Oracle Support Services

 

Database Management: 24/7/365 end-to-end DBA services from daily management through to security, backups, tuning and consultancy services.

Our customers are assigned designated support specialists and a dedicated emergency response team. From action plan to completion and ongoing assistance, our Oracle support service covers everything from upgrades to the latest database release, migrations projects and performance tuning, to planning a new Oracle database system. Contact us today to get your tailored Oracle database support solution.

Cloud Migration: Technical support from Oracle cloud experts and engineers who can ensure that your technology investment results in a resilient, secure, high performing cloud solution. We work with you to cover your key cloud requirements and cloud migration design and strategy considerations: architecture, performance, operations, options, costs and schedule. Contact us to speak to an Oracle adviser.

Health Checks: Oracle database health checks to review the performance of the database and run specific incident diagnosis in order to detect and address critical issues before they escalate into bigger problems. Most importantly, this service presents the right course of remedial action. Get in touch today to find out more.

IT Applications: From monitoring to upgrades, incidents to changes, we provide comprehensive cover and support service for Oracle applications, whether they are off the shelf solutions, bespoke or legacy applications. Our engineers have decades of experience in most available applications and will work alongside your IT team at an affordable, fixed-price. Contact us to enquire about our support services.

Outsource your Oracle database support and avoid the risk of downtime

 

WellData is one of the UK’s leading Oracle database managed service providers, offering a reliable, bespoke and secure way of enhancing database performance.

Founded in 1999, we help businesses of all sizes to increase the availability,
reliability and security of their Oracle databases.

Guaranteed SLAs

For complete assurance, we give you guaranteed SLAs that specify your own named Oracle DBA, with further access to a multi-skilled technical support team. We guarantee response and resolution times for your Oracle database environments. You get transparent all-inclusive pricing with no hidden extras.

24/7/365 Dedicated Oracle support

Our UK-based DBAs respond instantly to any incident or emergency. Unlike your in-house staff, they don’t have cover-gaps due to holidays, parental leave or sickness. On standby 24/7/365, they specialise in fast problem resolution and keep your downtime to an absolute minimum.

Proactive support

We guarantee higher levels of uptime and cut possible business disruption by foreseeing and reducing risk. Proactive monitoring lets us spot any issues and fix-before-fail. And if the worst happens, we respond instantly.

Part of your IT team

Our DBAs, all certified professionals with years of experience in Oracle support, work as a seamless plugin to your IT people. Critically, our clients liaise with the same representative each time, a specialist with a clear knowledge of their operating system, their database infrastructure, their processes, their technology, and their applications.

Our Guarantee

welldata quality guaranteed

Get in touch

Here's what other people think

Tom Hocking – Google

Tom Hocking

WellData have supported Troy for 7 years and have consistently delivered a great level of service throughout this time.

Their flexibility, desire to get stuff done and lack of red tape, make them stand out from their competition. We have talked to the person who can fix the problem immediately rather than going through layers of support.

This is invaluable and saves a huge amount of time. I would strongly recommend working with WellData.

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Devon County Council

“WellData were critical in aiding a hardware refresh of our on-premise Oracle DB real estate. The hardware refresh necessitated a switch of platform, as part of DCC's long term goals to reduce the number of platforms that we support.

WellData managed the process from cradle to grave ensuring that we stayed within our Oracle licensing agreements.

WellData were on hand to perform the migration of the Production Environment outside of our core corporate support hours”

- Graham May, Application Analyst, of Devon County Council

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University of Exeter

Development Manager, University of Exeter

“You now cover out of hours fully for us, although with your proactivity we probably don’t need it now.”
– Development Manager

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Charlie Bigham’s – Azure Migration

Mike Calverley, Head of IT, Charlie Bigham’s

Following the recent completion of our ERP migration from on-premise to Microsoft Azure using SQL MI, WellData was integral to the success of this very strategic project.

They provide my team with the technical leadership and resources for the SQL expertise we require. They are always there for us and attended all project meetings, workshops and catch-ups and would always jump on calls at a moment’s notice – Well data are like an extension to my team, and we get on so well with all of them – they can’t do enough for us.

– Mike Calverley, Head of IT

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ProDrive

ProDrive

“There’s an unflappability about Welldata and their staff which gives you, as a customer, confidence that these guys really know their onions. ‘Excellence’ is clearly their watchword and the Prodrive team have no hesitation in recommending their services.”

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Information Systems Manager, Borough Council

Information Systems Manager, Borough Council

"We outsourced to WellData for SQL and Oracle DBA support, due to a local authority cost-saving initiative."

Systems Administrator, Retail Sector

Systems Administrator, Retail Sector

WellData is always on hand to help, with no extra surprise costs! Their proactive approach solves problems before they happen, giving us complete peace of mind.

IT Team Leader, Housing Association

IT Team Leader, Housing Association

WellData offered us the best overall package, used a collaborative approach and offered good value for money.

Giulia Iannucci – Google

Giulia Iannucci

A very dedicated team of extremely professional and knowledgeable experts

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Andy Cole – Google

Andy Cole

Really know their stuff and their response times are very good. They provide us with a vital service.

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David Sadler – Google

David Sadler

We use Welldata for SQL support and are very happy with their service.

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Stefan Parrott – Google

Stefan Parrott

WellData provide an excellent level of support and their team are very knowledgeable and always go the extra mile. I would wholeheartedly recommend them.

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John Lynes – Google

John Lynes

Having worked with the team at Welldata for approaching 17 years, my company and I have always found them professional, reliable and generally a great firm to work with.

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Steve Goacher – Google

Steve Goacher

The guys at WellData really know their stuff. We wanted a quick route to doing something complex and they sorted it for us very quickly and to a high standard. Very professional, no ego, just excellent and to the point consultancy.

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Steve Fenton – Google

Steve Fenton

Our partnership with WellData has enabled us to resolve critical database problems. Their attitude and service makes them a natural extension to our own technology team, which extends our capability in a critical area of our business.

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Kay Riley – Google

Kay Riley

The support I receive from Well Data is extremely responsive. Richard Parsons is my contact and keeps me informed daily on the health of our SQL Databases. Whenever I ask for assistance from Well Data it is quick and professional.

Positive Responsiveness, Quality, Professionalism, Value

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Petro Bartoszyk – Google

Petro Bartoszyk

I have worked with the WellData team for many years now and they have always delivered.

I would highly recommend them to any business looking for best-value outsourced Expert DBA’s.

Being able to offer a rolling contract on the basis that if they don’t deliver you can leave shows their confidence and commitment.

Their professionalism and knowledge is second to none.

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Rushmoor Borough Council

“The Council plans to continue with the partnership and is exploring ideas around bespoke development support and has no hesitation in recommending WellData to other clients.”
- Nick Harding Head of IT and FM services

“WellData has made the day to day running of the system and major upgrades faster, and less disruptive to the service and provides the in-house team both IT and Revenue with expert advice and peace of mind”
- Systems administrator for the system, Sarah Giles

WellData’s outsourced database administration and support service has proven “extremely successful especially around patching, release management, and incident management”.

According to the Council, their process prior to the relationship with WellData was unreliable, while now the IT, Digital and FM services enjoy 24/7 support provided on a critical system, that is in their own words “cost-effective, flexible and very responsive”.

View Case Study >

About WellData

About WellData

Technologies we support

Technologies we support

Why outsource?

Why outsource?

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